01. Privacy Policy

At Obstacles, we are committed to protecting your privacy and handling your personal data with the utmost care.

This privacy policy explains what personal data we collect from you, how Obstacles uses and processes this data, and your privacy rights and how you can exercise them.

This policy applies to www.obstacles.es all interactions between Obstacles and our customers, prospects, and business partners.

02. What Personal Data Do We Collect?

We may collect the following types of personal data:
Personal identification information: such as your name, address, phone number, and email.
Data from media interactions: such as data collected through your use of mobile, desktop, or social media.
Interest-related information: data on your preferences regarding our products and services.
Form submissions: any information provided when filling out forms on our website.
Electronic identification data: such as IP addresses, cookies, and browsing history.

03. How Do We Collect Your Personal Data?

Your personal data is collected when:

You subscribe to our newsletter.
You visit our website.
You complete forms on our website.
You communicate with Obstacles via our online channels.
You request a quote.

04. How Do We Use and Process Your Personal Data?

We process personal data for the following purposes:

To fulfill legal and regulatory obligations.
To manage our contractual relationships, such as invoicing and payment collection.
To send you marketing communications and promotional offers, provided you have consented.
To conduct surveys and market research.
Obstacles will not sell or rent your personal data to third parties for their own use without your explicit consent.

05. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Customer data is stored during our contractual relationship and for up to 10 years thereafter. Data of prospects will be retained for up to 5 years, and applicant data will be stored for 2 years unless otherwise agreed.

06. Data Security

We take appropriate technical and organizational measures to secure your personal data against unauthorized access, loss, or disclosure. We also ensure that any third-party service providers who process your data on our behalf adhere to strict confidentiality and security standards.

07. Data Sharing

Your personal data is primarily used within Obstacles and is not shared with third parties for commercial purposes without your consent. However, we may share your data with:

Companies related to Obstacles for internal business processes.
Professional advisors and service providers who assist us in delivering our services.

08. Your Rights

You have the right to:

Access your personal data.
Rectify any inaccuracies in your data.
Object to the processing of your data.
Request the erasure of your data.
Restrict processing under certain conditions.
Request data portability.
You can exercise these rights by contacting us at privacy@obstacles.com. We may need to verify your identity before processing your request.

09. Contact Us

For any questions regarding this privacy policy or the way we handle your data, please contact us via email at obstacles@obstacles.es.
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